Privacy Policy

This Privacy Policy explains how Obsidianbaycasino handles personal data provided through our venue and this website. We collect only the information necessary to respond to your inquiries, arrange services you request on-site, and maintain security, compliance, and service quality within the complex. Typical data elements include contact details (such as name, email, and phone), message content you submit, and operational or safety records created during your visit to our property.

Purposes and lawful bases: we process data to communicate with you about venue details, stays, dining, or events you request; to meet legal obligations related to access controls and age verification for gaming areas; to protect our guests, staff, and assets; and to improve service delivery. Where consent is the basis (for example, optional newsletters), you may withdraw it at any time by using the instructions provided in our messages or by contacting us directly.

Sharing: we do not sell personal data. We may share limited information with service providers who support our operations (for example, IT maintenance, security, or reservation coordination) under contracts that require confidentiality and appropriate safeguards. We may also share information where required by applicable law or to protect the vital interests of individuals at our venue. International transfers, if any, occur with suitable safeguards or recognized transfer mechanisms.

Retention: we keep data only as long as needed for the purposes described above, including compliance and legitimate interests such as venue safety and dispute handling. Security: we use technical and organizational measures designed to protect data, including access controls, encryption in transit where appropriate, staff training, and periodic reviews of our procedures. No method is perfectly secure; we continually work to reduce risk and improve resilience.

Your choices: depending on your location and applicable law, you may have rights to access, correct, or delete your personal data, object to certain processing, or request portability. To exercise these rights, contact us using the details below. We will verify your identity before fulfilling requests. If you subscribe to updates, you can unsubscribe at any time via the link in our messages. Cookies: we use essential cookies to operate the site and remember your consent choice; analytics, if used, are configured to respect privacy and local requirements.

Children and access controls: gaming areas are strictly for adults (18+) with ID verification at entry. We do not knowingly collect data from minors for gaming purposes. All games and services are delivered on-site within the property; this website does not provide remote gaming or any mechanism to play online. Contact: for privacy questions or requests, email Obsidianbaycasino@gmail.com or call + (31) 64 827-09-31. Venue address: Herengracht 123, *** 1015 CJ, ***.